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All Categories Troubleshooting How can I solve audio issues?

How can I solve audio issues?

Virtro understands that technical difficulties can be annoying.

PPE Simulations has a built-in audio check in the settings menu within the portal. This can be found through the Settings menu.

If you continue to have audio issues, please try the following:

  • Check that the microphone and headphones/speakers are working properly through the computer’s built in settings or system preferences menu

    • If using external microphones or headphones/speakers, unplug and plug them back in first

  • Restart the computer 

  • Use a different microphone or headphones/speakers

If all of the above steps do not work, please utilize the help resources within the platform and submit a request for assistance through the contact section. 

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